Privacy Policy
Last updated: January 2026
EHIGlobalTravel is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
1. Information We Collect
We collect information you provide directly to us, including: personal identification information (name, email address, phone number, date of birth), passport and travel document information, financial information for payment processing, employment and educational background for visa applications, and any other information you choose to provide.
2. How We Use Your Information
We use the information we collect to: process your visa applications and provide our services, communicate with you about your applications and our services, send you technical notices and support messages, respond to your comments and questions, protect against fraudulent or illegal activity, and comply with legal obligations.
3. Information Sharing
We may share your information with: embassies and consulates as required for visa processing, payment processors to complete transactions, service providers who assist in our operations, legal authorities when required by law. We do not sell your personal information to third parties.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Typically, we retain client records for 7 years after the completion of services.
6. Your Rights
You have the right to: access the personal information we hold about you, request correction of inaccurate information, request deletion of your information (subject to legal requirements), opt-out of marketing communications, and lodge a complaint with relevant data protection authorities.
7. Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our website. You can control cookies through your browser settings. Our website may also use analytics services to help us understand how visitors use our site.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last updated' date.
9. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at privacy@ehiglobaltravel.com or through our contact page.